Frequently Asked Questions

Orders & Payments

Did My Order Go Through? I Didn't Get A Confirmation Email.

Can I Modify My Order After It Has Been Placed?

Can I Cancel My Order?

Can I Retroactively Add A Discount Code to my Order?

What Payment Methods Do You Accept?

Shipping & Tracking

Do You Have Tracking On Your Shipments?

What Is The Typical Delivery Time?

Can I Pay For Express Shipping?

What happens if I typed te address incorrectly?

Lost Shipment

International Taxes/Duties

Refunds and Exchange

Do You Offer Refunds?

Can I Return and Exchange?

What Do I Do If I Received A Damaged Item?

General Polices

Returns

Refunds

Shipping Return Costs

Late or missing refunds (if applicable)

Sale Items refunds (if applicable)

Product Excange (if Applicable)

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